Privacy Policy

Last Updated: July 23, 2026

1. Introduction

HELLIKNOW IOWE LOTS, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

2. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information

When you contact us, request a quote, or engage our services, we may collect personally identifiable information such as your name, email address, phone number, mailing address, company name, and job title. This information is provided voluntarily by you.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information helps us improve our website and services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. For more details, please refer to our Cookies section below.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To process transactions and send related information, including confirmations and invoices
  • To respond to your comments, questions, and requests, and provide customer support
  • To communicate with you about our services, updates, promotions, and events
  • To improve our website, products, and services based on your feedback and usage patterns
  • To detect, prevent, and address technical issues, fraud, or other illegal activities
  • To comply with legal obligations and enforce our terms of service
  • To send you technical notices, security alerts, and support messages

4. GDPR Compliance

For individuals in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing your personal data include:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

You have the right to withdraw consent at any time where we rely on consent to process your personal data. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

When we no longer need your personal information, we will securely delete or anonymize it. If deletion is not possible due to technical or legal constraints, we will implement appropriate safeguards to prevent further use of the data.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server infrastructure, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any account credentials you may use to access our services.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data held by us.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request that we delete your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data under certain conditions.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days.

9. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, understand how you use our site, and improve our services.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by advertising partners to build a profile of your interests.

You can control and manage cookies in your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, or services that are not owned or controlled by HELLIKNOW IOWE LOTS, LLC. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

This Privacy Policy applies solely to information collected by our website. When you leave our website via a link to a third-party site, you are subject to the privacy policy and terms of service of that third party.

11. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information from our systems.

12. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your personal data internationally, we take appropriate safeguards to ensure that your data receives an adequate level of protection, including through the use of Standard Contractual Clauses or other lawful transfer mechanisms.

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than those of your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@helliknow.shop

Phone: +1 (218) 384-0990

Address: 12310 STOWE DR POWAY, OH 92064

We will make every effort to address your concerns and resolve any issues promptly. If you are in the EEA, you also have the right to lodge a complaint with your local data protection supervisory authority.